We are pleased to inform you that the **International Upstream Transit routing issue** that previously affected access to several of our services has been **FULLY RESOLVED**.
Services & Subnets Restored:
- Console South (jkt01) [103.186.0.0/24 & 103.186.1.0/24] - Console West (jkt03) [103.54.170.0/24] - VPS General Purpose [103.146.202.0/24 & 103.146.203.0/24]
All services are now accessible normally from both **international and domestic networks**, with network connectivity operating smoothly and stably.
Our technical team will continue to monitor network performance closely to ensure ongoing service stability and reliability.
We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding throughout the recovery process.
Thank you for your continued trust in IDCloudHost.
Posted Oct 05, 2026 - 14:22 WIB
Identified
Dear Valued Customers,
We would like to inform you that we are currently experiencing an issue with our International Upstream Transit, which is affecting access to several of our services. Some services may be unreachable or experience connectivity issues from international networks, while access from several local Indonesian networks remains operational.
Affected Services & Subnets:
Console South (jkt01) [103.186.0.0/24 & 103.186.1.0/24] Console West (jkt03) [103.54.170.0/24] VPS General Purpose [103.146.202.0/24 & 103.146.203.0/24]
Mitigation & Investigation:
Our Network Engineering team is actively investigating the issue and coordinating closely with our international upstream provider to restore normal routing as soon as possible.
We sincerely apologize for any inconvenience caused and appreciate your patience and understanding.
Further updates will be provided periodically as the investigation and recovery process progresses.