The recovery process has been completed, and all services are now operating normally.
Our technical team has confirmed that the system is stable and service performance has returned to normal.
We sincerely apologize for any inconvenience caused during this incident and greatly appreciate your patience and understanding throughout the recovery process.
Thank you for your continued trust in IDCloudHost.
Posted Sep 30, 2026 - 17:03 WIB
Monitoring
The recovery process has been completed, and services are gradually returning to normal.
Our technical team is currently monitoring the system to ensure overall stability and optimal performance.
We will continue to monitor the services closely and provide further updates as necessary.
Posted Sep 30, 2026 - 11:16 WIB
Update
Services are gradually recovering. However, some services may still experience reduced performance while the recovery process is ongoing.
Our technical team continues to work on completing the recovery and restoring services to optimal performance.
Further updates will be provided as the recovery progresses.
Posted Sep 30, 2026 - 10:46 WIB
Update
The recovery process is ongoing. Approximately 60% of the storage services have been successfully restored, while the remaining 40% are still undergoing recovery.
Our technical team continues to work on restoring the remaining services and is closely monitoring the overall system stability.
Further updates will be provided as the recovery progresses.
Posted Sep 30, 2026 - 10:19 WIB
Identified
The issue affecting the Software Defined Storage component has been identified. Our technical team is currently performing a gradual service recovery.
Approximately 30% of the storage services have been successfully restored manually, while the remaining services are still undergoing the recovery process.
We are continuing to monitor the recovery closely and will provide further updates as progress is made.
Posted Sep 30, 2026 - 09:50 WIB
Investigating
We are currently reviewing a potential issue affecting the Software Defined Storage (SDS) component. Our technical team is conducting further checks to assess the situation. We will provide updates as more information becomes available.
Posted Sep 30, 2026 - 09:45 WIB
This incident affected: Cloud VPS Console (Jakarta South).