A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2026 - 18:56 WIB
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 28, 2026 - 18:33 WIB
Update
We are continuing to investigate this issue.
Posted Oct 28, 2026 - 17:57 WIB
Investigating
At 17:12 WIB, a disruption was detected on one of the distribution routers due to high traffic, impacting several services. The team is currently investigating the affected router.
Posted Oct 28, 2026 - 17:12 WIB
This incident affected: Dedicated Server (Bogor, Jakarta South), Bare-Metal (Bogor), Block Storage (South), Cloud VPS Console (Jakarta South), Colocation (Jakarta South), Cloud Hosting CPanel-Server Indonesia (Server - iix1280, Server - iix1230, Server - iix1332, Server - iix1533, Server - iix1304, Server - iix1335, Server - iix3001, Server - iix1350, Server - iix1007, Server - iix1214, Server - iix1215), and IS3 Storage, VPS Panel South.